Ping is a basic Internet program that allows a user to verify that a particular IP address exists and can accept requests. Ping is used diagnostically to ensure that a host computer the user is trying to reach is actually operating and can be used for troubleshooting to test connectivity and determine response time.

You can PING by getting on a computer on the same network that your DVR or IP camera will be connected to and selecting - (START > ALL PROGRAMS > ACCESSORIES > COMMAND PROMPT).

You will see something like the picture below followed by a blinking cursor (blinking cursor not shown in picture below)



Now type the word then a space followed by the IP address of the DVR or IP Camera you are checking the connection of. Example: (PING 192.168.1.172)

Press Below is an example of my PING on a DVR on my network. As you can see there were 4 packets of information sent and 4 received which means my DVR and computer are connected and reaching each other.



If they were not connecting it would look something like this:



If you have followed the Network Quick Start 101 training correctly and still can’t PING after several attempts contact the IT person in charge of the network. They will be able to help!